Arkansas division<\/a>, lives by the phrase, \u201cA good day is when you learn something you didn\u2019t know yesterday.\u201d She sees challenges that come her way as an opportunity to dig in and learn more. Jana began at Crossland as our Receptionist nine years ago. She was promoted to her current role in 2012 and has been flourishing ever since. Her co-workers say that Jana is the person who greases the wheel but is also the mom of the office. \u201cYou\u2019re just as likely to hear her ask someone if they\u2019ve eaten their vegetables or tell them that they need to clean their office as you would her say that your PM report is due. She really takes care of us and looks out for us in a lot of ways,\u201d said Derek Salmonson, Project Manager.<\/p>\nJana credits her career growth to the support she has received from the company. \u201cThis team is my family. We are a very diverse group, but we care and respect one another. They make me feel as though my contribution is worthy and that I am valued. When people appreciate what you do, it drives you to want to continue to do better.\u201d<\/p>\n
Perhaps one of her most notable strengths is her ability to handle conflict. Division Manager Chris Schnurbusch says, \u201cOccasionally she\u2019ll take a phone call from somebody who is extremely upset. And she does an outstanding job of listening and calming people down. She always says the same thing, \u2018Don\u2019t forget, I\u2019m trying to help you here,\u2019 which usually disarms them.\u201d Jana credits this to her appreciation of the Serenity Prayer. \u201cIt teaches you to have the serenity to accept the things you can\u2019t change and the courage to change the things you can and wisdom to know the difference.\u201d<\/p>\n
Outside of work, Jana enjoys spending time with her family. Jana has two daughters, Lauren and Taylor, who display Jana\u2019s work ethic and drive. Both daughters are working full-time jobs while also completing their college degrees. She also enjoys going flea market hunting for unique finds and being outdoors when she can. However, if it\u2019s cold outside, you\u2019ll find her snuggled by the fire being a \u201cNetflix Junkie.\u201d<\/p>\n
While she admires many people, her father is who she claims as her role model. \u201cHe can be bull-headed and meaner than a snake, but he\u2019s strong and supportive regardless of what happens. He displays unconditional love, but he\u2019s also someone who is going to hold you accountable. He came from a family that had nothing and made a life for himself and my mother and made our family what it is today. I admire that,\u201d said Jana.<\/p>\n